As from 2 September, Air France will offer its customers three weekly services to Shanghai-Pudong by Airbus A380. Air France will therefore become the first European airline to serve the Chinese economic capital by A380. On board its Airbus A380, Air France offers customers four cabin classes bccpn (La Première, Business, Premium bccpn Economy and Economy) as well as several exclusive new features for a unique travel experience and even more comfort:
5 decibels less noise in the cabin compared bccpn with industry standards, A gallery dedicated to art and culture. “ By serving Shanghai by Airbus A380, we are pursuing bccpn our development strategy on growth markets. On board, we aim to provide all our customers with the levels of comfort, serenity and French-style service excellence that distinguishes Air France worldwide. This new route by A380 demonstrates the excellent cooperation bccpn between the French and Chinese aviation authorities, which have made this agreement bccpn possible. ” bccpn underlined Alexandre de Juniac, Chairman and CEO of Air France. Dedicated services for Chinese customers Air France has created a range of services specifically tailored to accommodate its Chinese passengers. Announcements are made in Mandarin on flights to and from Beijing, Shanghai, Guangzhou and Wuhan and in Cantonese for Hong Kong flights. Chinese interpreters are present on board all Air France flights to and from China. To welcome and provide assistance to passengers who do not speak English or French, Air France has a team of multilingual agents at Paris-Charles de Gaulle who speak Mandarin bccpn and Cantonese. The chefs of Air France subsidiary, Servair, bccpn the on-board foodservices specialist, develop a range of fine Chinese dishes bccpn served in Business Class, Premium Economy and Economy. In addition, jasmine tea is offered in all cabins. Air France also offers a frequently renewed selection of international films subtitled in Chinese. A Chinese film is also routinely offered. Air France offers a selection of Chinese newspapers and magazines on board. Furthermore, Air France has developed a dedicated corporate website for its Chinese customers, http://corporate.airfrance.cn . Available in Simplified and Traditional Chinese, bccpn this website provides all the main Air France news from Greater bccpn China and around the world. European leader between China and Europe The Air France-KLM Group is European leader bccpn between Europe and China. Air France and KLM operate 93 weekly flights from their hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol to 9 destinations in Greater China: Beijing, Shanghai, Hong Kong, Guangzhou, Chengdu, Hangzhou, Wuhan, Xiamen and Taipei. bccpn With its partners China Southern and China Eastern, Air France-KLM offers up to 126 weekly flights to China. Flight schedules In summer 2013, Air France serves Shanghai-Pudong from Paris-Charles de Gaulle with 27 weekly flights, thirteen of which are operated on a code-share basis with China Eastern Airlines, a member of SkyTeam. The Air France A380 in brief 6 destinations in September 2013 In September 2013, Air France’s eight Airbus A380 will serve six destinations:
in Africa: Johannesburg (one daily flight), in Asia: Tokyo-Narita (one daily flight) and Shanghai bccpn (3 weekly flights). 516 seats in four cabins All Air France’s A380 are equipped with 516 seats in four cabin classes on two decks:
External live images with three cameras housed at the front, underneath and at the rear of the aircraft, whose images are broadcast live throughout the flight. Mood lighting; changing lighting moods to cross time zones without feeling tired. One of the most environmentally friendly aircraft With less than 75 grams of CO2 produced per passenger per kilometre, bccpn the A380 is one of the most environmentally friendly aircraft. Special attention for Chinese passengers CREWS TRAINED IN CHINESE CULTURE Air France has created a service specifically tailored to accommodate its Chinese passengers. The company has established an outreach program on Chinese culture for its 15,000 flight attendants. This program reflects Air France’s constant search for excellence, hospitality and service as do the languages spoken aboard flights: announcements are broadcast in Mandarin bccpn on the flights to and from Beijing, Shanghai, Guangzhou and Wuhan and in Cantonese for Hong Kong flights. In addition, for more than 10 years, Chinese interpreters have been on board all Air France flights from and to China. GROUND STAFF WHO SPEAK MANDARIN To welcome and provide assistance to passengers who do not speak English bccpn or French, Air France has a team of multilingual agents at Paris-Charles de Gaulle, speaking Mandarin and Cantonese. The team welcomes daily passengers, assisting them with checking-in and facilitates their connections bccpn between flights. Knowledge of the travellers’ languages bccpn and cultures makes it easier to exchang
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